On behalf of a client, we are looking to hire a Junior System Support Engineer to join our dynamic IT team.
Job Responsibilities:
- Manage our CRM configuration such as general settings or company’s users’ access
- Investigate an issue regarding our CRM and provide a solution
- Perform routine audits of systems and resolve any problems identified
- Identify a technical issue on a payment provider and communicate to resolve it
- Organize upcoming deployments schedule
- Administer the Company’s ticketing system and respond to staff requests in a timely manner
- Communicate with various departments to determine needs and explain complex issues
- Understand, maintain and optimize the existing system’s database
- Create efficient, optimized and secure database tables, queries and stored procedures
- Create database queries and structures required by the developers
- Create various reports from the CRM
- Test the quality of his/her work before submitting for deployment
Job Requirements:
- University degree in Computer Science or any other relevant field
- Previous experience in a similar position will be a strong plus
- Knowledge on MySQL will be considered as advantage
- Excellent command of the English language both verbal and written
- Proactive and efficient with strong organizational skills
- Ability to multitask, prioritize and work independently
Package:
- Attractive remuneration package
- Quarterly bonuses based on personal performance
- Corporate fund
- Discretionary yearly bonus based on company’s performance
- Discount benefit card scheme
- Training opportunities for growth and expansion of knowledge
- Paid 21 days holidays per year